February 2026 — Platform Launch

We’re thrilled to announce the initial launch of Loquent — an AI-first unified communications platform built for modern teams.

What’s Included

AI Voice Agents

• Deploy conversational AI agents on any phone number
• Natural speech-to-speech with sub-second latency
• Configurable system prompts and personality
• Tool calling for real-time actions (book appointments, look up data, create tickets)

Real-Time Transcription

• Live transcription on every call
• Speaker diarization (who said what)
• Automatic summary generation
• Key moment and action item extraction

Smart Call Routing

• Intent-based routing — route calls by what the caller needs, not keypad input
• Business hours awareness with automatic after-hours handling
• Priority escalation for urgent issues
• Seamless AI-to-human handoff with full context

Dashboard

• Real-time call activity and agent status
• Conversation history with full transcripts
• Performance analytics and call metrics
• Team management and role-based access

What’s Next

We’re actively working on SMS and chat channel support, CRM integrations, and multi-language AI agents. Stay tuned for updates.