Roadmap

Built in public. Shipping fast.

Loquent is in early access with real customers. This roadmap shows what we've already shipped, what we're building right now, and the long-term vision. No vaporware — just real progress, updated as we go.

Where we are and where we're going

Shipped

Phase 1: Foundation

The core platform — voice agent, contact tracking, and the architecture to build everything else on.

  • OpenAI Realtime and Gemini Live voice agents with provider abstraction
  • Dynamic context-aware call prompts (adapts per caller)
  • Contact entity and lead journey tracking
  • Daily report emails
  • Call prompt storage and tracing
  • Modular architecture with strict Rust
  • Speaker diarization, GPT-4o-transcribe upgrade, noise reduction
  • Voice settings UI, agent management UI, tool management UI
  • Authentication, authorization, sign-up flow
Building now

Phase 2: Voice Agent Pro

Hardening the core voice agent experience for production — better call quality, full configuration UI, and knowledge management.

Knowledge

  • Knowledge base management, LLM-powered retrieval

Call handling

  • Call transfer, per-call report emails, post-call TODOs

Contacts & history

  • Contact management, activity history

Voice providers

  • Additional voice providers and model options (including ElevenLabs)

Analytics & outbound

  • Dashboard with analytics and call insights
  • Outbound calls — agent-initiated and user-triggered
Up next

Phase 3: Intelligence Layer

Persistent memory, business workflows, and calendar integration — turning the agent from reactive to proactive.

  • Business workflows and leads/sales pipeline definition
  • Workflow-driven TODOs, actions, and follow-ups
  • Contact memory — persistent memory across all calls
  • Memory viewer & management UI
  • Memory-powered analysis and prompt personalization
  • Calendar integration — real-time availability, autonomous booking
  • Feedback collection system
On the horizon

Phase 4: Multi-Channel

Expanding beyond voice into text-based channels — so your agent handles every conversation, everywhere.

  • SMS inbound and outbound messaging
  • WhatsApp Business integration
  • Email — inbound handling and outbound sequences
  • Facebook Messenger integration
  • Instagram DM integration
  • Unified conversation history across all channels
  • Channel-aware agent behavior and response formatting
Future vision

Phase 5: Autonomous Platform

Communication that handles itself — your agent runs campaigns, coordinates across channels, adapts its own strategy, and gets smarter over time.

  • Campaign & sequence engine with conditional branching
  • Event-driven architecture (react to opens, replies, outcomes)
  • Multi-agent coordination and handoffs
  • Goal-oriented behavior — conversion targets, SLAs, priority scoring
  • Self-monitoring — health checks, failure alerts, system awareness
  • Human-in-the-loop controls — approval queues, audit logs
  • Cost tracking & budget-aware autonomy
  • Website tracking snippet & lead ingestion
  • Memory & learning — track outcomes, adapt strategies over time

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