2026.9.12
Pick the voice; the record wakes the pulse
Pick GPT-Live 1, its brain and voices from the card or by asking; a stage change, a closed task or a booking now wakes a pulse read; every signal gets a shelf life.
- calls
- teammates
- assistant
- contacts
- insights
- tasks
- intake
- reliability
Yesterday’s release put GPT-Live 1 on the line; today the Voice & Model card follows the model you pick. And the contact pulse, which only ever read messages and call transcripts, now reads the record too.
Choose how your teammate talks
- GPT-Live 1 in the picker — marked New with a one-line description. Selecting it shows the Brain and its reasoning effort (Low by default; Low, Medium, High) and hides speed, noise reduction and turn detection, which Live does not use.
- Live-only voices — twelve GPT-Live voices appear only while GPT-Live 1 is selected. Switch back to a Realtime model and a Live-only voice resets to the default with a dismissible notice; every Realtime setting comes back untouched.
- Set it by asking — “switch Sofía to GPT-Live with the Quartz voice” does it in one request; an unknown voice is refused with the valid list.
- In the guide — Put your teammate on the line gains a Choose how your teammate talks section.
The record wakes the pulse
- Five things trigger a read — a stage change, an escalation you answered, a task closed, an intake form submitted, an appointment booked. Read now after a stage change gives a real reading instead of “Nothing new”.
- The record reaches the model — a read carries the stage moves, submissions, bookings, done tasks and answered escalations since the last one, with today’s date in your timezone so “by Friday” resolves.
- One read per burst — five stage writes in one sync tick are one model call, and a bulk stage update cannot fan out into hundreds of reads.
Signals with a shelf life
- Due dates — a commitment or a timing signal names its day (due Sep 12).
- Passed and Stale — a nightly pass marks a promise Passed seven days after its date with no word since, and marks a buying signal, objection or risk Stale after sixty quiet days. Nothing is deleted.
- Grouped on the Insights tab — Open · Passed · Resolved · Older with counts; a passed promise keeps its risk tint; a reading the record woke is tagged Record changed.
- Preference becomes a fact — a preference is recorded on the contact, not tracked as a signal.
Under the hood
- One migration; the seeded pulse prompt moves to its second version, edited prompts are left alone.