Pricing
Start with one coordinated teammate, grow into a specialized team, or run a larger multi-location operation. Prices and each plan’s monthly allowances are below; Billing shows your live balance.
Loquent is in closed alpha, so access begins with an invitation rather than self-serve checkout.
Scale
$999 /mo
Larger teams and multi-location businesses running a high volume of customer work.
Coordinate customer-facing work across locations, teams, and distinct responsibilities.
Pro
$249 /mo
Businesses ready for several specialized teammates and human staff in the same operation.
Separate the phone, messaging, follow-up, and exception work without separating customer context.
Starter
$99 /mo
Owner-led businesses starting with one broad customer-facing teammate.
Move the first response and routine follow-through off the owner’s plate while keeping review close.
Monthly prices. See what each plan includes; checkout totals and billing intervals are shown in Loquent Billing.
What credits buy
Credits are how Loquent measures calls, messages, and AI work. Each plan includes a monthly amount for every area below, shown in credits and in the minutes, texts, or emails they cover.
Every connected minute on your business line, answered by a person or a teammate.
Minutes an AI teammate spends speaking on a call with a Gemini voice.
Minutes an AI teammate spends speaking on a call with an OpenAI voice.
Recorded call minutes kept for review.
Minutes turned into searchable transcripts and summaries.
Outbound SMS, counted per 160-character segment.
Inbound SMS from contacts, counted per segment.
Outbound MMS with an image or file.
Emails sent to contacts.
Text read aloud by a teammate voice, per 1,000 characters.
Drafting replies, summaries, contact memory, and briefings. Each task draws credits from the AI work it actually takes.
Phone, AI voice, texts, email, and AI work each get a separate allowance that resets every billing cycle. Unused credits in one area do not move to another.
While a teammate talks on the phone, the minute counts as a phone-call minute and an AI voice minute. Calls are measured in whole minutes, rounded up.
When an area’s allowance is used up, that area draws from credits you buy. Purchased credits work in every area and carry over month to month. One credit is 1¢.
Credit packs
Buy a one-time pack when a busy month uses up an allowance, or turn on auto-recharge with the threshold and pack you choose. Auto-recharge is off until you turn it on.
How to choose
The meaningful step up is not a longer checklist. It is moving from one broad teammate to a roster of specialized responsibilities, then to a larger operation across locations and teams.
Starter
One teammate owns the broad first-response job. You stay close to drafts and exceptions.
Pro
Several teammates divide the work while sharing the same customer and business context.
Scale
Locations, teams, and customer-facing roles share one operation, with the highest monthly allowances.
What expansion looks like
A team is useful when each role has a distinct job, behavior, capabilities, knowledge, and autonomy setting. Pro is for that coordinated roster — not for multiplying generic bots.
Credits
Billing shows every area’s allowance, current-cycle use, and the activity behind it. Credit packs and optional auto-recharge cover the busy months.
Pricing questions
Phone calls, AI voice, call recording and transcripts, texts, picture messages, email, spoken replies, and AI work. Each area has its own monthly allowance, listed in the table above in credits and in the minutes or messages they cover.
Billing shows each area’s allowance, what the current cycle has used, and the activity behind it. Allowances reset at the start of every billing cycle.
Yes. The Owner can compare the currently available monthly and annual options in Billing and select or switch plans there. The live Billing screen is the final source for price and inclusion changes.
When an area’s monthly allowance runs out, that area keeps working on purchased credits. Packs start at 2,500 credits for $25, work in every area, and carry over month to month. Owners can also turn on auto-recharge with a chosen threshold and pack; it is off by default.
Request an invitation and we’ll learn the customer-facing work you want handled, the teammates it actually requires, and the current Billing details for that setup.
No production checkout or plan change occurs on this marketing page.